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Safety and Security

Emergency Procedures

Emergencies and disasters are unpredictable and often strike without warning. In emergency situations, all LSUS faculty, staff and students need to respond quickly and appropriately to reduce the risk of injury and property damage. This manual provides essential information to guide you through various emergencies. It is a quick reference to inform you of what steps to take and what actions will be taken in the event of an emergency situation.

Emergency Phone Numbers
Emergency: 9, 911
LSUS Police Department: On campus #999; Emergency Call Boxes on campus; or by cell phone 318-455-5497
Shreveport Police Department: 911
Shreveport Fire Department: 911
Community Resources
LSUS Campus Information: 318-797-5000
LSUS Student Counseling Center: 318-797-5365
LSUS Office of Media and Public Relations: 318-797-5108, cell: 318-455-2511
Battered Women’s Program: 318-222-2117
Shreveport Rape Crisis Center: 318-222-0556
The area code for all Shreveport numbers is 318.
* If 911 is dialed from any phone, the call will be connected with City of Shreveport’s emergency personnel. #999 will connect to the LSUS Police Department.

Emergency Media Relations
The Chancellor and the Office of Media and Public Relations have primary responsibility for releasing information to the news media. Major incidents and emergencies may draw interest from local or national media. It is of paramount importance that only accurate, factual information is released by the Office of Media and Public Relations. Incorrect or incomplete information could be detrimental to the University, its employees and its students. Refer all news media inquiries to the Office of Media and Public Relations, Administration Building, Room 274, at 318-797-5108 or 318-455-2511. If the Office of Media and Public Relations cannot be contacted, call LSUS Police at 318-455-5497.

General Emergency Procedures
When you become aware of an emergency situation where life or property is threatened, immediately contact LSUS Police Department. It is imperative that you follow the directives of emergency response personnel. Know the location of safety equipment in your work area and learn how to use the equipment. Familiarize yourself with emergency evacuation routes for your building.

What You Should Do
  • Contact LSUS Police Department immediately via campus telephone at #999; by Emergency Call Box on campus; or by cell phone at 318-455-5497.
  • Give the officer the following information: Your name and your location, the nature of the emergency, if anyone needs medical attention, any circumstances that may help or impede response personnel, and the phone number where you can be contacted.
  • Try to remain calm, inform others that help is coming, and follow any directions given by emergency personnel.
What Will Happen
  • The officer may ask you for additional information and/or give you directions on proper response.
  • The officer will contact appropriate emergency response agencies. LSUS Police will coordinate the response. Emergency personnel will handle the situation and give further instruction to affected persons.

Automobile Accidents
What You Should Do
  • If you are involved in or witness an automobile accident on campus, call LSUS Police Department immediately via campus telephone at #999; by Emergency Call Box on campus; or by cell phone at 318-455-5497.
  • Give the officer the location of accident and description of vehicles involved.
  • Check to see if anyone is injured, and inform the officer if there are injuries. Stay with the injured parties and perform first aid if you are qualified to do so.
  • If there are no injuries and the vehicles are not disabled, ask the driver(s) to move vehicle out of roadway into nearest parking area.
  • After officer arrives, remain at the scene until released.
  • If accident occurs off campus, dial 911.
What Will Happen
  • LSUS Police will respond and notify EMS if necessary.
  • You may need to provide information and/or a witness statement to the police.

Medical Emergency
What You Should Do
  • Call 911.
  • Call LSUS Police Department via campus telephone at #999; by Emergency Call Box on campus; or by cell phone at 318-455-5497.
  • Give the officer the following information: Your name and the location of the injured/ill person(s), type of injury or illness, any known medical condition of the victim(s), the phone number where you can be reached, approximate age of victim(s).
  • Status of victim(s):
    • Is the victim conscious?
    • Is the victim breathing?
    • Is the victim bleeding?
  • Do not move the victim(s).
  • Perform first aid if you are qualified to do so.
  • Stay with the victim(s) to reassure him/her until help arrives.
What Will Happen
  • LSUS Police will notify local police officers and EMS if necessary.
  • LSUS Police and Shreveport Police officers will respond and assess the situation for further response. LSUS Police will notify EMS if necessary.

Elevator Emergency
What You Should Do
If you are inside an elevator:
  • Use the elevator telephone to call LSUS Police Department immediately at #999.
  • Give the officer the following information: Your name, explain your situation, your location, including the building and elevator where you are located.
  • Number of people, if any, who are in the elevator with you
  • If the elevator you are in has no telephone or if the telephone does not work, push the “emergency” or “bell” button until you hear acknowledgement that help is on the way.
  • Do not attempt to exit the elevator through a hatch or pry the doors open.
  • Do not exit the elevator if the doors open and you are between floors, unless instructed to do so by emergency personnel. The elevator could move and endanger your life.
  • If you are notified of an elevator emergency:
  • Call the LSUS Police Department via campus telephone at #999; by Emergency Call Box on campus; or by cell phone at 318-455-5497.
  • Give the officer the following information:
    • The location of elevator emergency
    • Number of people inside elevator
    • Reassure people inside that help is on the way.
What Will Happen
  • LSUS Police will notify maintenance staff.
  • LSUS Police will respond and stay on scene until maintenance arrives.
  • Maintenance will respond and provide safe exit from the elevator.
  • LSUS Police will call the fire department or the elevator company if further help is needed.
Power Outage
What You Should Do
  • Remain calm and stay where you are.
  • Assist others in your area who are not familiar with the space.
  • If power does not return within 10 minutes, call LSUS Police Department immediately via campus telephone at #999; by Emergency Call Box on campus; or by cell phone at 318-455-5497.
  • Give the officer the following information: Your name and location, what areas are affected by the power outage, how long the power has been out, a call-back number if more information is needed.
  • Do not open cold rooms, refrigerators, incubators, or other temperature-sensitive areas.
What Will Happen
  • LSUS Police will notify maintenance staff.
  • Responding personnel will determine if outside help is needed and consult with department management of the affected areas.
  • If an evacuation is necessary, emergency personnel will coordinate the evacuation.

Flood or Water Damage
What You Should Do
  • Call LSUS Police Department immediately via campus telephone at #999; by Emergency Call Box on campus; or by cell phone at 318-455-5497.
  • Give the officer the following information: Your name and location, the exact location of the flooding, including all affected areas, the source of the flooding, if known, a call back number in case more information is needed.
  • Evacuate the area if you feel your safety is at risk, especially if the flooding is near electrical equipment.
  • If you know the source of the water and are confident you can stop the flooding safely, do so (i.e. turn off valve or unclog drain).
What Will Happen
  • LSUS Police will notify maintenance to respond.
  • Officers will identify the source and stop the flooding as soon as possible.
  • If a risk is identified because of the flooding, affected areas may be evacuated.
  • Necessary repairs and clean up will be initiated.
  • LSUS Police will allow students, faculty and staff to return to location.
Fire
* To ensure your safety, familiarize yourself with fire alarm locations in all campus buildings.
What You Should Do
  • If you smell or see smoke or fire, activate the nearest fire alarm.
  • Evacuate the building and close doors behind you to contain the fire.
  • Exit via stairwells only; DO NOT attempt to use elevators.
  • Exit quickly and do not attempt to take anything with you.
  • Assist disabled persons or direct emergency personnel to them.
  • Try to avoid letting the fire or heavy smoke come between you and an exit. If you get caught in heavy smoke, take short breaths, crouch down or crawl.
  • If the fire or smoke keeps you from exiting the building, go to a room far away from the fire, shut the door, open or break a window and signal for help.
  • Once safely out of the building, call LSUS Police Department immediately via campus telephone at #999; by Emergency Call Box on campus; or by cell phone at 318-455-5497.
  • Give the officer the following information: Your name and location, the exact location of the fire and any other information you may have about the fire.
  • Once outside and at a safe distance from the building, do not return to the building until instructed to do so by emergency personnel.
What Will Happen
  • LSUS Police will notify the Fire Department upon determination that an emergency exists. In the event of a student housing fire alarm or report of fire, the fire department will be immediately called by the LSUS Police.
  • LSUS Police will respond and coordinate with fire personnel.
  • Once the actual fire or fire alarm situation is resolved, LSUS Police or fire personnel will allow students, faculty and staff to re-enter the building or will give other directions.
Hazardous Materials Incident
What You Should Do
  • Call LSUS Police Department immediately via campus telephone at #999; by Emergency Call Box on campus; or by cell phone at 318-455-5497.
  • Give the officer the following information: Your name and location, the exact location of the hazardous material spill/release, if possible, give the source, character, amount and extent of the material spill/release, if the material is leaking from a vehicle, give the vehicle description, including any placarding, notify the officer of any injuries, leave a call back number if further information is needed.
  • Find a safe place in the general area, upwind of the spill area if possible.
  • Turn off open flames and open hoods in the area if it is safe to do so.
  • Warn others about the affected area.
  • Stay a safe distance from the material that has been spilled or released and wait for police officers and safety personnel to arrive.
  • Avoid tracking or spreading the substance into other areas, but remain in the general area until allowed to leave by authorized personnel.
What Will Happen
  • LSUS Police and any additional emergency personnel will secure the scene by forming a perimeter and tending to any injured persons.
  • The responding officer(s) will communicate initial findings to the police supervisor.
  • LSUS Police will notify LSUS Facility Services.
  • LSUS Police will notify state or local agencies if their help is needed or if notification is required.
  • Evacuation, containment and clean up will be conducted as directed by LSUS Police or state/local agency incident commander.
  • You may be asked to participate in a follow-up investigation of the incident.
Hazardous Materials Incident
Evacuation
Different emergencies require different evacuation needs. This booklet contains evacuation directions for most emergencies. When evacuation is not directed for the emergencies in this booklet or by obvious circumstances, you should stay where you are until given direction by emergency personnel. The unpredictable nature of emergency situations requires quick action and clear thinking to avoid injury. The decision to evacuate is based on factors that give you the best chance of remaining safe and avoid putting you in a more harmful situation. Individual building evacuation plans can be obtained from LSUS Facility Services.

When To Evacuate
  • Anytime you hear a fire alarm in your building
  • If you smell smoke or know an actual fire is burning
  • When instructed to do so by official safety personnel
Note: Certain circumstances may prevent safe evacuation. If this happens, move away from the danger and find shelter in an area that has a window which can be used for rescue. Try to notify rescuers of your location.
When Not To Evacuate
  • When a tornado warning is sounded (find appropriate shelter within your building
  • During a hostile intruder situation (unless asked to do so by official safety personnel)
  • During a hostage/barricade situation
  • During a power failure
  • When instructed not to evacuate by official safety personnel
Note: These situations require you to remain in place initially. Emergency personnel will direct you when it is safe to evacuate.

What To Do If You Must Evacuate
  • Listen carefully to instructions of emergency personnel.
  • Remain calm.
  • Close your office door as you leave.
  • Do not try to gather materials on the way out; leave quickly.
  • Keep talking to a minimum, but warn others who may not be evacuating or may not have been notified.
  • Exit via stairwells, not elevators.
  • Do not smoke.
  • Alert emergency personnel of any disabled persons who need assistance.
Area Evacuations
Certain emergencies may affect a specific area of campus. In this case, persons in those areas will be evacuated to a designated site on campus. Emergency personnel may then direct you to a primary or secondary evacuation site. Because of variable factors, such as the type of emergency and wind direction, the evacuation site will be designated at the time of the event and communicated via emergency telephones, e-mail, fax or other means.

Campus Evacuation
An emergency that dictates the evacuation of the entire University will be handled in conjunction with the emergency procedures of the City of Shreveport and the surrounding communities. People who have their own transportation should listen to radio, TV and e-mail announcements identifying the designated exit routes from campus. Members of the campus community who depend on public transportation should congregate at the nearest bus stop, unless the area has been restricted. In that case, they should find another bus stop or call campus police for instructions. If the emergency involves a spill or release of airborne contaminants, sheltering in place may be used in lieu of evacuation. In such cases, a senior administrator will be notified and asked to spread the word.

Tornado
A tornado warning is an alert from the National Weather Service stating that a tornado has been sighted. All LSUS departments should have a weather radio, which will receive a warning from the National Weather Service dispatch center. Information and directions will be transmitted via fax, e-mail or other available means. Note that this warning may not be able to be transmitted, may not reach everyone and/or may be too late for people to respond. For that reason, all staff and students should be watchful and responsible during potential weather emergencies and advise others to take cover when they become aware of a tornado warning for the immediate campus area.

What You Should Do
  • Move to the basement or ground floor center hall of the building where you are located; close office doors as you leave.
  • Do not use elevators.
  • Stay away from windows and doors with glass panes.
  • Sit or crouch in an inner hall or room.
  • Do not leave the tornado safety area until emergency personnel allow students, faculty and staff to return.
  • Do not get into your vehicle or attempt to drive anywhere.
What Will Happen
  • LSUS Police officers will monitor the situation with the National Weather Service and local authorities.
  • Once the tornado threat has passed, LSUS Police will allow building occupants to return.
Bomb Threat
What You Should Do
  • If you receive a bomb threat via a telephone call, listen carefully and write down everything that is said, starting with the exact time of the call.
  • Keep the caller talking as long as possible and ask the following:
    • Who is the caller?
    • Where is the bomb located?
    • When will the bomb detonate?
    • What type of bomb is it?
    • What does the bomb look like?
    • Why was the bomb planted?
  • Determine characteristics of the caller.
    • Approximate age
    • Gender
    • Accent
    • Voice characteristics (calm, nervous, excited, or laughing)
  • Listen for background noises, other voices, traffic, airplanes, trains, machinery, music, etc.

After finishing the call, immediately call LSUS Police Department via campus telephone at #999; by Emergency Call Box on campus; or by cell phone at 318-455-5497. Give the officer your name, telephone extension and room number. Tell the officer that you received the bomb threat and give a basic description of the nature of the call.
Stay in the area so that you can meet with the responding officer. Locate the building coordinator and ask him/her to stand by for the responding officer.

What Will Happen

  • LSUS Police will notify additional emergency personnel as appropriate.
  • LSUS Police may conduct a search of the building(s) mentioned.
  • After speaking with the person who took the call, university officials and LSUS Police, in conjunction with the Shreveport Police, will decide what further action should be taken, including possible evacuation.

Disruptive Behavior
What You Should Do

  • Approach the disruptive person calmly.
  • Call the person aside and try to move the person away from an audience or crowd.
  • Inform the individual that his/her conduct is disruptive and ask for his/her cooperation. Tell them that if they refuse, they will be asked to leave the area.
  • If the individual does not calm down or cooperate, call or have someone call LSUS Police immediately via campus telephone at #999; by Emergency Call Box on campus; or by cell phone at 318-455-5497.
  • Do not attempt to restrain the person.

NOTE: Once LSUS Police arrive on the scene, they are in charge of the situation.

Criminal Incident
What You Should Do

  • Report any threatening communication (phone call, e-mail or text message) or crime in progress on campus to LSUS Police immediately via campus telephone at #999; by Emergency Call Box on campus; or by cell phone at 318-455-5497.
  • Give the officer the following information: Your name and location, a description of what is taking place, a thorough description of any suspect(s): physical description, clothing, vehicle information and direction of travel, any injuries and the extent of those injuries, A call-back number if more information is needed.
  • Report any threatening communication or crime in progress off campus to 911.
  • To report routine or non-emergency incidents on campus, call LSUS Police at 318-455-5497.

What Will Happen

  • LSUS Police or Shreveport Police officers will respond to the incident, take appropriate action, render any assistance needed and gather report information.
  • Other agencies or LSUS personnel will be notified as necessary.

Hostile Intruder
What You Should Do

  • If you become aware that a hostile intruder has entered your building, call LSUS Police Department immediately via campus telephone at #999; by Emergency Call Box on campus; or by cell phone at 318-455-5497.
  • Give the officer the following information: Your name and location, a description of what is taking place, whether the intruder is armed and what type of weapon, any injuries and the location of injured person(s), a description of the person(s) involved and the individual’s exact location or direction of travel.
  • If possible, stay near a phone and give the officer that number for further communications.
  • Do not approach the person(s) and keep out of sight.
  • Stay put and lock the entrance to the room, if possible, or block the entrance.
  • Do not leave the building unless instructed to do so by identified emergency personnel.

What Will Happen

  • LSUS Police will coordinate a response based on information gathered. Once the situation is under control the police incident commander will allow students, faculty and staff to evacuate the building and inform all appropriate parties of the incident.

Suspicious Object
What You Should Do

  • If you see, become aware of or receive a suspicious object, letter or parcel, do not handle it or allow anyone to go near it.
  • Call LSUS Police Department immediately via campus telephone at #999; by Emergency Call Box on campus; or by cell phone at 318-455-5497.
  • Give the officer the following information: Your name, telephone extension and location, reasons why the object is suspicious.
  • Wait for the responding officer to arrive to give further information.

What Will Happen

  • LSUS Police will meet with the caller to gather information.
  • LSUS Police will decide if further actions are needed after consulting with university officials. This may include evacuation or notification of city or state agencies, such as the Shreveport Bomb Squad or the Shreveport Police Department.