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Computer Requirements

Online learning courses depend on the use of technology; therefore, students are responsible to meet LSUS Online’ s minimum hardware and software requirements, including adequate Internet connectivity, before enrolling. No refund or other policy exceptions will be granted for hardware/software inadequacy, problems or failures.

At LSUS Online, we use Moodle as our course management system and ProctorU and Proctorio as our online examination proctoring services. In order to run Moodle, ProctorU, and Proctorio successfully, please adhere to the following technical requirements.

Hardware Requirements

  • PC: Any PC capable of running Windows 7 or higher
  • Mac: Mac OS X 10.5 or higher. Note: Not all applications required are available for Mac OS.

Your PC or Mac should have the following:

  • Built-in webcam or external webcam with a minimum of 640x480 resolution
  • Built-in microphone or external microphone/headset/earphones with microphone
  • 6 GB of RAM and 300 GB hard drive
  • Ethernet LAN adapter or wireless LAN adapter
  • Reliable Broadband Internet Connection (DSL, cable, satellite). No extensions or waivers granted for coursework due to problems with internet connectivity.

Software Requirements

Browser Requirements

Note: Use of Internet Explorer is highly discouraged.

Moodle Technical Requirements
Moodle runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser; however, on iOS you cannot upload files. LSUS Online does not support Moodle on mobile apps and does not condone the use of third-party Moodle apps. Always view Moodle site on standard PC or Mac rather than in device mode.

ProctorU Technical Requirements

ProctorU requires the following:

  • Web Camera: Minimum 640x480 res Recommended 1280x720 res
  • Internet download speed: Minimum .768 Mbps Recommended 1.5 Mbps
  • Internet upload speed: Minimum .384 Mbps Recommended 1 Mbps
  • Ports: 1935, UDP/TCP
  • RAM: Minimum 1024 MB Recommended 2 GB
  • Functioning microphone
  • Adobe Flash Player v12 or higher
  • Adobe Shockwave player
  • Google Chrome (preferred), Mozilla Firefox, or Safari browsers

Not Supported

  • Google Chromebooks
  • Android tablets (Nexus 7, etc.)
  • iOS tablets (iPad, etc.)
  • Linux operating systems
  • Microsoft Surface RT

Skill Requirements
Students should have a working knowledge of computers, Internet use, copying and pasting, along with attaching/uploading documents for assignment submission. Other requirements for each course are listed in the university catalog as course prerequisites.

File Types
You are required to submit your assignments as Microsoft Word documents unless instructed otherwise. If you use another word processing program – such as Word Perfect (.wpd) or Microsoft Works (.wps) – you must know how to save these files as MS Word files by choosing “Save As” and selecting one of the approved formats in the “Save as type” drop down menu. Know that some documents will not save properly in other formats. For example, a document produced in Word Perfect will not necessarily look the same when saved as a Microsoft Word or Rich Text Format file. Also, instructors provide feedback on your documents in Microsoft Word; you must be able to open Microsoft Word.